There will be a payment of 50% of the total value of the wetsuit required prior to shipment by credit/debit card.
The deposit which is the remaining 50% of the wetsuits value will be taken 30 days later using the same card details.
If you return the suit by 15th Sept 2020 the final 50% deposit will be refunded to your credit card.
Delivery Date: Date Requested
Return Date: 15th September (this must be with us on or before this day)
The address to return the wetsuit is Tri n Swim WELL 5 Central Avenue, Rochford, Essex, SS4 3BQ. The wetsuit must be returned via the Post Office on a next day special delivery service (cost £11) as it will be tracked and insured for the full amount.
Putting on your wetsuit
Please be careful putting on the wetsuit .If you come and collect it we will fit it for you, alternatively you will find instructions our web site. Take your time, it should take 15-20 minutes. The wetsuit will feel tight but this is normal, and means the wetsuit will provide a snug fit in the water. Wetsuits are checked before shipping.
Purchasing your wetsuit after hire ends
All of our rental wetsuits are available to purchase, all you need to do is contact us before the end of the hire period to avoid incurring late fees. If you wish to buy the wetsuit after the hire period the balance to purchase will be £0, we will just keep your deposit.
Wetsuit Return
If you are returning the wetsuit after hire ends, firstly check it carefully for any Damage such as cuts in the neoprene. The wetsuit must be received at the RETURN ADDRESS no later than 15th September 2020 . The wetsuit is your responsibility until we have signed for it. If it gets lost in the post this is your responsibility. If you choose to ship back by non-sign for postage this is at your risk and if we do not receive the wetsuit you will be liable for the Balance to Purchase.
Wetsuit requiring cleaning or drying
The wetsuit needs to be returned clean and dry please. Any cleaning charges may be passed on if wetsuit is returned unclean.
Wetsuit Damage
If the wetsuit is damaged then please contact us ASAP, an email with a photo of the damage will be required. We can often repair finger nail tears with no extra cost and this may avoid bigger tears which will be chargeable.
Deposit Return
We will refund the Deposit less any costs of cleaning or damage within 15 days of the Return Date. We will contact you to discuss the damage before any deductions are made.
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